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What is your 'No Quibble Guarantee'?

  • You have the right to cancel your order at any time up to 60 working days from the day after receiving the shoes.
  • You may cancel, in writing, by email or post or telephone at the addresses/contacts given below.
  • We guarantee to refund the full purchase price within 7 w/c days of cancellation.
  • Any such unwanted shoes remain the property of small-shoes.co.uk and must be returned to us at your own expense, unused and in perfect condition.
  • Of course, if a shoe is faulty or damaged when it reaches you, then we will replace it or give you a full refund of the cost of the shoes, immediately on their return to us, and also refund any postage cost you have incurred.
  • Refunds will only be made to the original credit/debit card account, or by cheque payable to the signatory of the original cheque.
  • This guarantee is in addition to your statutory rights as a consumer.
To see the full version of our terms and guarantee for both small-shoes.co.uk and pretty-small-shoes.com please go to www.pretty-small-shoes.com/acatalog/info.html

See also: RETURNS POLICY
Small-shoes.co.uk is now owned and operated by pretty-small-shoes.com which are both part of the Kandy Collective LLP group.
Unit 6, St Albans House, 26, St Albans Lane, London, NW11 7QE Tel: 0208 455 2548 e-mail

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